Frequently Asked Questions

The redeemed coupon (2%, 4%, or 6%) you exchanged for the Reward points is valid for two years. or 730 days. Please use before that.

Loyalty Rewards Program

Please go to the banner on the right side of the store page.  

Those pages appears to show how to Earn, Referral, and Claim.

• Referral
  Click Referral tab to generate the link to give a surprise email gift to your friends.  

 Copy the link and enter the destination email of your friends. 

friend will receive an email as follows. 

You'll earn 100 points for eacn new friend you refer after their first purchase. The friends will get 5USD off coupon for the first purchase.  

Please go to the banner on the right side of the store page. This is where you can check the points you have owned. Basically, Get 1 point for every $1 you spend! 

Your current point is shown on the banner at any time.

Please don't worry. Your Reward points earned is VALID for good. You can use them whenever you like!

When signing in to your account, you can see the My Account page directly. Then, press the order number, #1092 here, appears the order detail below. 

Next, press the Tracking number to go to the carrier page. Now you can see where the your package is. 

Otherwise, you can go back to this page while you enjoy shopping.

Please press the [Track Orders] button on the top menu, which navigates you the My Account directly. 

Import duties, taxes, and charges aren’t included in the item price or postage cost. These charges are the buyer’s responsibility.

Please check with your local customs office in your area for the detailed reglulations.